FAQ’s

What products do you use when you come over and clean? We require regular clients to have their own cleaning products and supplies. Any one-time cleaning job we are happy to provide our supplies, but we do not recommend this for ongoing service. If you wish to purchase cleaning products and supplies through us, we will deliver what you require at your next visit.  We respect your cleaning product selection and what you choose for your home.

What other cleaning services does Intact Cleaning Service Inc. provide? Feel free to contact us at intactcleaningservice@outlook.com, we will be happy to accommodate you if we are capable of the requested task.

 What is an Account Manager?  They are professionals who will come to your site to provide quality-cleaning services for you. They are also responsible for Intact Cleaning Service office administration duties. Hence, Account Manager is able to provide quotations that work for you.

How many Cleaning Specialists will come over? Depending on the job and the size of your space, we will either send one Cleaning Specialist or a team.

What’s your guarantee? If you are dissatisfied with your cleaning you are given a 24 hour period to contact us and have that particular area re-cleaned at no cost to you. A note will also be made on your file so that we know to pay particular attention to it next time.

Does HST charges apply? Yes, 13% HST will be added to your invoice, applicable for all of our services and products.

 

 

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